Refund policy
We require 48 hours notice for any cancellations* (outside of peak season) otherwise you will lose 100% of you total order. *Please note in busy periods like Christmas and Mother's Day, we require further notice for cancellations as we process a high volume of orders. Please contact our office directly.
At La Renaissance, we aim to deliver the best possible product.
Will gladly refund, exchange or credit where goods:
• Are faulty - this does not include breakages in the delivery process where the delivery is out of our control (courier deliveries)
If you're unsure of a product, please contact us prior to ordering and we can discuss. Please choose carefully, we do not normally give refunds if you:
• Simply change your mind, or
• Make a wrong decision.
Unfortunately due to the perishable and sensitive nature of our products, we currently do not provide interstate deliveries, however may in the future
La Ren Sydney Pty Ltd
ABN 75 602 945 979