Waterloo cafe now open! Serving Breakfast from 8am daily.

FAQ's

If you’ve visited us here in The Rocks, you’ll know how busy we can sometimes be when the shop is full at peak periods. We’ve created this list of FAQ to help with your inquiry. 

Opening Hours

  • We open from 8am6pm daily. 

  • Closed: Good Friday, Christmas Day, Boxing Day, New Years Day. 

Cafe

  • We do not take bookings for our cafe, however we have tables out front of the cafe on Argyle street and a courtyard cafe inside the premises. 

Allergies

Gluten Free
Here at La Renaissance, we use flour (both Australian and French) on a daily basis and we cannot guarantee any of our products are 100% gluten-free. However, we do produce a select few products without flour: 
  • Macarons 
  • Truffles (Dark Chocolate only)
  • Pâte de fruits
  • Crème brûlée 
We do not make any savouries that are gluten-free. 

    Dairy Free
    Pate de fruits (fruit jellies) only. 

    Sugar Free
    None. We would suggest you try our delicious savouries instead. 

    Nut Free
    Please be aware that nuts (including peanuts) are used in our kitchen, and we can not guarantee all our products are 100% nut-free. We do produce a select few cakes without nuts, 
    however please advise of any nut allergy when placing an order, as pistachios are occasionally used in the decoration of a cake. Our nut-free products include:

    • Crème brûlée, Milles Feuilles
    • Vienoisserie (excluding pistachio and chocolate roulade, raspberry and pistachio roulade, and almond croissant)
    • All our savouries (ham and cheese croissant, sausage rolls, cheese stick, quiche)
    • Please be aware that all tarts at La Renaissance are made with almond meal in the shortcrust base

      Payment

      • Yes we do accept AMEX, and there is a 1.3% surcharge for credit cards in store / over the phone (Visa / MasterCard / AMEX).
      • There is no surcharge for sales via our website 
      • Yes we do have EFTPOS, and there is no minimum spend.

      Cakes

      • We do not offer custom-made cakes outside our normal range, however, we will do our best to accommodate a request for decoration with respect to colour preference / event.
      • The earliest cake collection is 10am
      • The latest time for cake collection is 5.30; our shop doors at The Rocks shut at 6pm sharp each day, and due to security reasons, we can not open the doors for a cake collection after this time. 

      Storage 

      • We recommend you consume all our cakes on the day of order collection, especially the croquembouche, mille-feuilles, St. Honore and fresh fruit tarts. 
      • We ask that you kindly arrange for collection of your croquembouche at a time closest to the event/consumption. Please ensure the croquembouche is kept out of direct sunlight, in a cool environment.

        Parking

        • Street parking is available on Harrington Street; there is a small area of 5-minute free parking opposite the Clock Tower. Otherwise, all street parking is paid, 2-hour parking. 
        • There are several Wilson car parks in the area as well, on Harrington Street and George Street.
        • If you are visiting our Waterloo store, there is parking available on-site at 197 Young Street, inside the Waterloo Design Centre. There is also easy on-street parking. 

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